Privacy Policy

Last updated: 11 November 2026

Who we are

This policy applies to OZ Maritime Gemi Donatım Tic. Ltd. Şti., Evliya Çelebi Mah. Sahil Bulvarı, Elexia D Blok No: 5 34944 Tuzla, İstanbul, Türkiye and OZ Maritime Europe B.V., The Netherlands (registered office address: Contact) (KvK Nr. 85268747, BTW Nr. NL863568051B01), together referred to as OZ Maritime, we, us or our.

We are the data controller for the personal data described below. Written questions about this policy can be sent to the contact address at the end of the page.

What we collect

We collect only what we need to quote for work, carry it out, invoice it and keep the records the regulation requires.

• Contact data: name, job title, company, email address, telephone number
• Vessel and job data: vessel name, IMO number, flag, class, port, dates and the equipment concerned
• Commercial data: quotations, purchase orders, service reports, certificates and invoices
• Portal data: account name, email address, login records and the documents issued to your fleet
• Website enquiries: details you choose to send by email or through the quotation form. This HTML website does not include analytics or advertising trackers. External map providers receive ordinary connection information when maps load.
• Applicant data: the CV and the covering information you send us

Why we use it

To respond to enquiries and issue quotations; to plan and carry out service attendances and deliveries; to issue reports, certificates and invoices; to operate the customer portal; to meet statutory record-keeping obligations under class, flag and port state requirements; and to recruit.

We do not sell personal data and we do not use it for advertising.

Legal basis

Performance of a contract, compliance with a legal obligation, and our legitimate interest in running and securing our business. Where consent is required, for example for non-essential cookies, we ask for it and you can withdraw it at any time.

Who we share it with

Only where the work requires it:

• Classification societies, flag administrations and port state authorities, where the service or certificate requires their involvement
• Manufacturers and approved subcontractors, where an authorisation or a spare part comes from them
• Agents, forwarders and customs brokers, for delivery and port access
• Our IT, hosting and accounting providers, under written agreements

We do not transfer personal data outside Türkiye or the European Economic Area except where a delivery or attendance in another country requires it, and then only what that attendance requires, and except for the website forms, the Finn assistant and the Finn app described below.

Website forms: requests sent through the quotation and contact forms on this website, including any files you attach, are delivered to service@ozmaritime.com by Resend (Resend, Inc., United States), an email delivery service, through its sending region in the European Union. A confirmation is sent to the email address you enter. Resend processes the content of your message only to deliver these emails. If that service is unavailable, the message is passed on by FormSubmit, a form delivery service, or sent from your own email application.

Finn assistant: the Finn chat box on this website answers questions with an AI language model provided by Anthropic (United States). The message you type, the earlier messages of the same conversation and the text of the relevant public pages of this website are sent to Anthropic to generate the reply. OZ Maritime does not store the conversation and it is not linked to your name, account or email address; Anthropic processes it under its own commercial terms. Please do not type personal data, certificate details or commercial information into the chat box. For a quotation use the form or write to service@ozmaritime.com.

Finn app for iPhone, iPad and Mac

The Finn by OZ Maritime app opens the same customer portal as app.ozmaritime.com. What this policy says about the customer portal applies to the app. In addition:

Notifications: if you allow notifications, Apple gives the app a device token. We store it with your account only to send you notifications about your vessels and your work with us. When you sign out, the token is removed.

Face ID and Touch ID: if you turn on the app lock, your identity is checked by your device. We never receive or store face, fingerprint or other biometric data.

Finn in the app: when you ask Finn a question or ask it to read a document, photo or email text, that content is sent to Anthropic PBC (United States), our AI service provider, to prepare the answer. The app asks for your permission before anything is sent for the first time, and you can withdraw it in Settings. Nothing is sent to Anthropic unless you use Finn. Under its commercial terms, Anthropic does not use this content to train its models.

No tracking: the app shows no advertising and contains no third-party advertising or analytics tools. We do not sell your data or use it to track you across other apps or websites.

Closing your account: accounts are opened by OZ Maritime for our customers. To close your account and delete your personal data, write to finn@ozmaritime.com. Records that we must keep by law, for example invoices and certificates issued for a vessel, are kept for the legal period.

How long we keep it

Service records, reports and certificates are kept for the period the governing regulation and our quality system require, and in any case for the life of the equipment cycle they relate to. Commercial records are kept for the statutory accounting period. Applicant data is kept for twelve months unless you ask us to delete it sooner.

Security

Access to personal data is limited to the people who need it for their work. Customer portal access is arranged through our coordination team. Ask your coordinator to verify the source and current status of any service document.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it where we are not required to keep it, object to processing based on legitimate interest, and withdraw consent where consent was the basis.

Write to us at the address below. We reply within one month. If you are not satisfied you may complain to the supervisory authority in your country.

Changes

We update this policy when our processing changes. The date at the top of this page is the date of the current version.